Consumer Returns Policy

You may return most new, unused items purchased on the Mr. LongArm website, www.mrlongarm.com, within 30 days of delivery for a full refund.

If a return is necessary, please contact Customer Service at 1-800-821-3508 or via email at orders@mrlongarm.com to obtain an approval code and the return address.  It is important to note that returns will not be accepted without prior approval.  Please anticipate a full refund of the product purchased within 2 weeks of the return shipment arriving at our facility.  If the return is a result of a defective/damaged product, or an incorrect item was received we may also refund the cost of the return freight at our discretion.